Lightbulb Leadership

Lightbulb Leadership

Improving interactions with clients, customers, and teams to build understanding…To get the Lightbulbs to Turn on!

There is a cost to pressing onward when people are confused or disengaged.

There is a cost to professional boredom, the mundane, and being stuck in an intellectual rut.

There is a cost to dismissing outlier ideas that could have unique potential.

When people experience meaningful interactions, it lights a spark. 

It builds professional commitment and investment. 

It motivates and inspires and productive actions follow. 

Leaders can build awareness of the types of interactions, acknowledge the benefits and drawbacks in each type, and attend to the client, customer, or teammate to increase understanding and engagement.

We will explore three different Lightbulb Leadership Lenses to build awareness, acknowledgment, and attendance skills to increase the sparks, the flashes, and the opportunities to get more Lightbulbs to Turn On!

Meet the Presenter

Heather Dean

Heather has been designing learning experiences for over 25 years. 

She supports professionals in a wide variety of fields to design engaging meaningful experiences for their clients, customers, students, or teams. 

The end goal is to build engagement and understanding, to get the Lightbulbs to Turn On! 

Whether they wish to reform complex problems, broaden perspectives, build a more meaningful life, lift communities, or achieve economic and academic success, she is here to help. 

No matter the audience, the setting, or the topic – from formal classrooms to staff meetings to social change initiatives – interactions can be improved for better outcomes. 

Heather has a BA in Studio Art/Art History from Denison University, a Master’s in Education from DePaul University, and holds her National Board Professional Teaching Certificate. She currently works and lives in Madison, WI.


Feb 07 2024


9:00 am - 10:00 pm